Home :: Customer Loyalty Program & Discounts

Customer Loyalty Program & Discounts

We're no fools, we realize a passion for the paranormal takes second place to all the important, daily living expenses everyone accrues on this planet. In keeping with our fun-loving atmosphere here we don't just have sales... we have epic, legendary, sonnet-worthy sale events where the discounts stack up like a money-saving totem pole!

We take very good care of our collectors and members across all areas of our website. Our site has been referred to as a "kingdom" before by members and for good reason- our site is huge. Whether you're a member of our Shop, Forum, Encyclopedia, Chat, ParaEcho, Paranormal News Network, or Marketplace we are responsive to your needs, questions, and desires. Our staff, known as the Creepy Crew, answer all inquiries that come through Support within 24-48 hours, Monday through Friday (sometimes weekends and holidays).

Customer Loyalty Program


Our Customer Loyalty Program is extensive and highly rewarding! It provides special sales, discounts, aftercare, and more. With your membership you'll enjoy all the following amenities:

Creepy Hollows Memberships

All memberships are free with the exception of Eterna. Memberships are awarded based on your total purchases in the shop.

Loyal Customer Membership: 20% Off: Our starter membership for every new, registered account.

Sentio: 30% Off: For customers who have spent more than $300 in the shop between all processed/completed orders.

Diamante: 40% Off: For customers who have spent more than $2,000 in the shop between all processed/completed orders.

Carissimi:55% Off: For customers who have spent more than $10,000 in the shop between all processed/completed orders.

Eterna is the only membership that is paid for. It costs $150 and it is a permanent, lifetime discount of 50% off. It can be found here.

You must be logged into your shop account in order to view your Order History, Wish List, and Gift Registry. You must be logged into your shop account to see hidden categories, use coupons & gift certificates, and take advantage of special offers given through the newsletters.

Sales!


We have secret sales and special rewards just for subscribers and members. Never miss anything by subscribing to our newsletter.

Freebies!


Many collectors agree our Freebies are better than our paid listings. We go above and beyond to give you the very best for free. This includes brand-new bindings not available for sale yet, cool tools like crystal balls, runes, wands, etc. Any order over $10 has a choice of over 1,000 different freebies you can add to the order. We offer freebies at the $10, $100, $200, $500, $1,000, $2,000, and $5,000 levels.

Lifetime Replacement!


All of the bindings you purchase through us can be replaced if you lose or break them. All of the bindings Class 5 and above are replaced at no charge. If the original vessel cannot be replaced we will replace with a vessel from your profile preferences. All Class 4 and lower are replaced for only $5. This way you can always feel secure that no matter what happens, we can help you get your binding back!

Lifetime Aftercare!


We're here to give you advice, support, or even be your cheerleader for as long as you're with us. Any time you have a question, concern, or suggestion our Creepy Crew staff is here to help get you answers and resolve any issues.

Bonuses!


Every dollar you spend earns you one point, and there are listings in the shop that can give you additional points. You can redeem those points at any time for free services or bindings, or convert them to a gift certificate in the shop. We provide amazing listings for bonus point redemption. Every dollar you spend rewards you on Creepy Hollows.

Customer Privacy!


We take your privacy seriously. Your package comes in a plain, unmarked bubble mailer or cardboard box with an anonymous return address. We know you may not want to advertise to the world you're a paranormal collector and we do everything we can to ensure your privacy.