Creepy Crew Staff

 

To open a Helpdesk ticket for support you can use the bubble in the bottom-right hand side of the screen.

All company email addresses go to our centralized Helpdesk, you will receive a response from one of us.  You can also send an email directly to support@creepyhollows.com

THE SOFTWARE IS DRIVEN THROUGH THE EMAIL LINK PROVIDED ABOVE ONLY.  THIS IS THE ONLY REGULARLY-MONITORED INBOX SHARED BETWEEN ALL STAFF MEMBERS.  THIS ENSURES EMAIL RESPONSES EVEN IF CERTAIN CREW MEMBERS ARE UNAVAILABLE.  IT ALSO ENSURES THERE IS NOT DUPLICATION OF WORK DONE WHEN SOMEONE EMAILS TO MULTIPLE PEOPLE AT THE SAME TIME.  PLEASE NOTE, HELPDESK IS ONLY OPEN MONDAY-FRIDAY 8AM UNTIL 4PM EST.

Our Creepy Crew
Our support staff provides full support to allow Ash & Magnolia the ability to perform their supernatural work, and not everyone who works for us practices the paranormal.  We are blessed to have a diverse work force of people who make this entire site possible. The Creepy Crew handles all transcription of notes as related to spells, spirits, living entities, custom work, etc into your order notes, they make the initial selection of all vessels for orders (vessels may be changed based on preference of spirits or entities as they are given priority choice), and they perform all duties related to packaging, note documentation, paperwork printing & filing, shipping, tracking documentation, etc.  We do have additional staff that supports us in the operations of the business, but these are the Creepy Crew members you will most likely interact with regularly in these roles:

Solaire- Shipping Staff
Mortimer- Shipping Staff, Helpdesk
Nova- Shipping Staff, Helpdesk