Help I (Lost Or Broke) My Vessel!

We have all had a vessel break or have lost a vessel and been unable to repair or retrieve it. This happens to all collectors whether they are novice or well-seasoned. We offer free transmution of your spirit into a new vessel for all Class 5, and above for spirits & spells. For class 3, 2 and 1 we do this at an extremely discounted rate. This applies to a vessels you purchase through the Creepy Hollows shop.  The replacement vessel will be determined by what is available, and if it is a spirit, what the spirit chooses to be re-homed in.  In most cases we try to find something comparable to what was lost; this excludes one-of-a-kind items in the haunted estate or magick jewelry categories as they cannot be replicated.  In the case of a one-of-a-kind or haunted estate we will replace with a sterling vessel.  This service does not qualify towards freebies or promotions as the qualifying freebies were given in the original order.  Please review our Vessel Replacement Policy page for all updated terms & conditions.

YOU MUST PROVIDE THE ORIGINAL ORDER NUMBER WITH THIS SUBMISSION OR YOUR REQUEST WILL NOT BE FULFILLED! FOLLOW THE INSTRUCTIONS BELOW OR YOUR REQUEST WILL NOT BE FULFILLED.

If you have a Class 5, or above, spirited or spelled vessel you are covered by the lifetime guarantee. The penny is charged only because most financial institutions will reject a transaction where the product is $0 and there is only a shipping charge.

If you have a Class 4, 3, 2, 1, Freebie replacement, or SRA that needs a new vessel the charge is $5.

If your binding was originally "Bind to spirit" and now you would like a vessel, please select that option in the drop-down, and there is a $5 charge.

If you had a binding, requested it be unbound at any time, and would like it to be redone for a second time, you would need to repurchase the binding.  

Please submit the necessary information below.