Help I (Lost Or Broke) My Vessel!

We have all had a vessel break or have lost a vessel and been unable to repair or retrieve it. This happens to all collectors whether they are novice or well-seasoned. We offer free transmution of your spirit into a new vessel for all Class 5 tier 3, and above for spirits & spells. For class 5, 4, 3, 2 and 1 we do this at an extremely discounted rate. This applies to bound vessels you purchase through the Creepy Hollows shop which are attached to jewelry or gemstones.  This does not apply to the binding bags or binding boxes - please contact helpdesk.

The replacement vessel will be a tumbled gemstone, with an option to upgrade the vessel in the drop-down.

We will replace your lost or broken vessel for the same binding once in a lifetime, after that the cost would be $5 per binding. We will only replace up to a total of 15 bindings per collector, per lifetime. If you exceed the 15 bindings per lifetime, it is $5 per binding over the 15.

If you have many bindings go missing or are broken due to a situation beyond your control, we can rebind everything to a master vessel for you. You will need to write into Helpdesk to negotiate a fee for the rebinding of a massive number of bindings.

This service does not qualify towards freebies or promotions as the qualifying freebies were given in the original order.  Please review our Vessel Replacement Policy page for all updated terms & conditions.

YOU MUST PROVIDE THE ORIGINAL ORDER NUMBER WITH THIS SUBMISSION OR YOUR REQUEST WILL NOT BE FULFILLED! FOLLOW THE INSTRUCTIONS BELOW OR YOUR REQUEST WILL NOT BE FULFILLED.

The penny is charged for Class 5, tier 3 bindings only because most financial institutions will reject a transaction where the product is $0 and there is only a shipping charge.

Any Freebie replacement or SRA that needs a new vessel the charge is $5.

If your binding was originally "Bind to spirit" and now you would like a vessel, please select that option in the drop-down, and there is a $5 charge.

If you had a binding, requested it be unbound at any time, and would like it to be redone for a second time, you would need to repurchase the binding.  

Please submit the necessary information below.

• CHOOSE THE CLASS SELECTION OF THE ORIGINAL BINDING FIRST
• THEN CHOOSE THE VESSEL