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Shipping Policies

Shipping Costs

Domestic (USA)
The shipping rates are calculated in real time and we provide a great range of shipping options for you. For downloadable items there is no shipping charge. If the items on your order you wish to be bound to spirit and have nothing physically shipped to you, then you can select the "No Shipping Required" option to avoid shipping costs.

International
The shipping rates are calculated in real time and we provide a great range of shipping options for you. If the items on your order you wish to be bound to spirit and have nothing physically shipped to you, then you can select the "No Shipping Required" option to avoid shipping costs.

You can receive free shipping with your order, if you order is over $100 after all discounts (sale & membership).  The free shipping promotion qualifies for orders under 8 ounces.

Free Shipping

Domestic (USA)

You can receive free shipping with your order, if you order is over $100 after all discounts (sale & membership).  The free shipping promotion qualifies for orders under 5 pounds.

International

You can receive free shipping with your order, if you order is over $100 after all discounts (sale & membership).  The free shipping promotion qualifies for orders under 8 ounces.

Regardless of what shipping option you choose in checkout, when your order ships via free shipping, with any shop promotion, it is shipped "best way" which means we pick the method of shipping that is used. 

Special Services

If you would like any special shipping services like signature for delivery, please contact us.  If your package is over $500 your order will require a signature for delivery by default.

Current Shipping Status for Orders

Oh yes, we're that good! We definitely take longer than some internet spirit & spell sellers. However, we're not the "toss a product in a bag & ship it" mentality here. Because of the level of devotion to our craft we give individual attention to each order, and considering the sheer volume of orders we receive, it can take up 14 days for an order to ship. We're worth the wait! With over a decade of service online it's no wonder that our shop has garnered the amount of attention it has! We put individual attention into each & every order. We ensure that the spirits & spells going to you are meant for you and are the ones that would work with the best for you & within your life! We are committed professionals who have an outstanding reputation for being meticulous & thoughtful with every order.

Typically shipping with Creepy Hollows can be anywhere between 7-10 days. We do our best to process orders as efficiently as possible however we do take the time to make sure each person is receiving spirits and/or spells that best suit them, doing this gives us the opportunity to make adjustments when necessary. We do not strive to earn our reputation in fast shipping, but quality work. We take the responsibility of the paranormal with the utmost respect at all times! Work begins on all orders within 24 hours - 3 days of placement, which includes any Bridging.

Explanation of Order Statuses:
Backordered: The entire order has been back-ordered (rarely used)
Completed: Your order has been shipped and is complete, a tracking number was sent via email from Stamps
Declined: Paypal or your credit card has been declined for payment
Failed: During processing the payment method you used did not complete, and the items are not reserved for you
Not Finished: You did not finish placing your order
Partially Paid: You have placed a layaway & have made the down payment, but have not finished paying for it
Partially Shipped: There is an item(s) that will be shipping separately from the rest of your order
Paid Off: You have finished paying off your layaway and it will be shipping soon
Processed: You have completed the check out process and the items in your order are reserved for you, the next step is "Complete"
Queued: You did not finish the whole check out process and the items are not reserved for you
Re-Shipped: You wrote in to say your package was lost & we re-shipped the order to you

Assigned to...: When your order is assigned it means work has started and the person the order is assigned to will be the crew member shipping your order :)

Orders take between 7-10 business days to ship. Business days are Monday-Friday.